Refund policy
Due to the nature of our products, we do not accept returns or exchanges unless the item received is damaged, defective, or incorrect.
To request support:
- Contact us within 48 hours of delivery.
- Provide clear photo/video proof of the issue.
If approved, we may offer:
- a replacement,
- store credit,
- or partial/full refund depending on the situation.
Items damaged due to misuse, improper handling, or normal wear are not eligible for refund or replacement.